Crisis Support & Emergency Planning
Rapid situational intelligence and decision support for organizations that need clarity fast. Built for security, HR, facilities, and leadership teams making decisions under pressure.
When facts are messy and pressure is high, I give your team a clean picture, a decision loop, and an action plan you can execute in hours.
Human-led crisis support by Zika Rakita. Threat intelligence analyst and security advisor with global operational experience. Based in the U.S.
This is not a big-firm deployment.
It is remote, high-speed advisory that helps you understand what is happening, what it means, and what to do next.
Why This Page Exists
Crises do not fail because people are lazy. They fail because decision-makers do not have signal.
When an incident hits, you face three problems at once:
- Unclear facts and fast-changing information
- Internal confusion about roles, authority, and next steps
- External pressure from media, employees, customers, and regulators
Most organizations do not need more meetings. They need a short, structured decision loop backed by real intelligence.
Crisis support is not a binder. It is a capability you activate under pressure.
What Happens After You Click Request
Step 1: 15-minute intake call (same day if active)
I get clarity on what is happening, who is involved, and the biggest pressure point.
Step 2: First crisis brief plus decision loop
Clean incident picture, stakeholder map, and immediate action plan. Target turnaround: 2 to 6 hours depending on inputs and complexity.
Step 3: Briefings and action plan until stabilized
I monitor developments, adjust the plan, and keep leadership aligned on what matters.
No bureaucracy. No templates. Fast, clear intel and decisions you can act on.
Who This Is For
This service is built for:
- Corporate security and risk teams
- Facilities leaders managing building and site incidents
- HR leaders handling threats, terminations, harassment, and employee safety
- Executive teams that need decision support during fast-moving events
- Legal and compliance teams that need defensible, documented actions
- Organizations with distributed teams, travel exposure, or public-facing operations
Blunt reality: If you are waiting to confirm everything before acting, you are already late.
What You Get
Decision-ready crisis support, delivered remotely, with a bias for action:
- Rapid situational intelligence and event framing
- Stakeholder mapping: who matters, who is moving, who has leverage
- Narrative monitoring: hostile coverage, rumor spread, reputational exposure
- Action planning: immediate steps, next steps, and contingency branches
- Clear prioritization: what to do now vs what to ignore
- Calm, structured advisory during live incidents
I reduce chaos by turning noise into decisions.
Core Capability Stack
Four capabilities that stabilize the situation fast.
1) Rapid situational intelligence (first 2 to 6 hours)
What I do:
- Build a clean incident picture from fragmented inputs
- Confirm or refute early claims using open sources and pattern recognition
- Identify likely escalation paths and secondary risks
- Provide an executive-grade summary you can brief internally
What this prevents:
- Acting on rumors
- Freezing because facts are incomplete
- Overreacting to the wrong threat
2) Stakeholder mapping and pressure points (within 12 hours)
Crises are not just events. They are networks.
I map:
- Internal stakeholders: decision owners, comms, HR, facilities, security, legal
- External stakeholders: media, unions, regulators, local authorities, partners
- Pressure nodes: who can amplify risk, who can calm it, who can block you
Output: A short stakeholder map with engagement priorities and timing.
3) Narrative monitoring and reputational risk (ongoing)
Most reputational damage happens before your official statement.
I monitor:
- Early media framing and tone shifts
- Social narratives and rumor clusters
- Hostile or coordinated coverage patterns
- Misinfo that becomes accepted truth if unchallenged
Output:
- What is spreading
- Why it is spreading
- What it will look like in 12 to 24 hours
- What to address, and what not to dignify
4) Decision support and action planning (within 12 to 24 hours)
This is where most crisis teams fail. Too many options. No plan.
I provide:
- A 3-lane action plan: Immediate, next 24 hours, next 7 days
- Decision points and triggers
- Mitigation steps and containment actions
- Documentation-ready recommendations you can defend later
I do not advise in theory. I advise for execution.
Emergency Plan Development
A crisis response plan is a force multiplier when it has been tested.
Plans I build or fix:
- Workplace violence and threats (including stalking and targeted harassment)
- Active threat and site lockdown procedures
- Natural disasters and infrastructure disruption
- Corporate travel incidents: detention, assault, missing person, medical emergency
- Reputation and communications escalation workflows
- Business continuity decision paths (what stays open, what shuts down, who decides)
What you receive:
- Clear roles and decision authority
- Checklists that work under stress
- Escalation matrix and contact trees
- Trigger-based playbooks (if X happens, do Y)
- Site and travel incident response templates
- Tabletop exercises and plan testing
A plan is useless if nobody has practiced it.
Tabletop formats:
- 60 to 90 minute executive tabletop (fast, strategic)
- 2 to 3 hour functional tabletop (HR, facilities, security, legal)
- After-action report with fixes and revised playbooks
Outcome: You find failure points in a safe environment, not during a real incident.
Typical Crisis Scenarios
Clients usually call me when:
- A threat is made and it is unclear if it is credible
- A workplace incident is escalating and teams are misaligned on response
- Media starts circling and you have hours, not days
- A travel incident occurs and leadership needs options now
- A pressure campaign targets your organization's narrative
- Facilities is dealing with a disruptive event (lockdown, evacuation, employee panic)
- Leadership needs decision support during a live event
Case Study (Redacted)
Scenario
Multi-site organization faces a fast-moving internal incident with external attention risk.
Findings
- Early narrative signals showed the story would be framed as leadership failure within hours
- Stakeholder mapping revealed internal decision bottlenecks and conflicting authority
- Open source monitoring showed a secondary risk developing that was not on the team’s radar
Action taken
- Established a clear command and decision loop
- Implemented containment steps and employee safety messaging
- Built a 24-hour action plan with escalation triggers and documentation
Outcome
- Incident stabilized without compounding reputational damage
- Leadership maintained control of the narrative instead of reacting to it
- Decision time reduced to a 30-minute cycle
- Cost avoided: depends on organization size and downtime. The point is speed and control.
Key takeaway: Most crisis damage is self-inflicted. The fix is structure and signal.
Engagement Options
72-hour Crisis Sprint
Designed for active incidents or urgent instability.
- Rapid intel and situation framing
- Stakeholder mapping
- Narrative monitoring
- Briefings and decision support
- Action plan and escalation triggers
Crisis Support Retainer
Readiness plus priority activation during high-risk periods.
- On-call availability: priority response during incidents (SLA defined in contract)
- Monthly tabletop or readiness check-in
- Monitoring triggers: key risk signals, actionable alerts
- Activation: same-day engagement when available
Emergency Planning Package
Plan development, testing, and tabletop exercises.
- Basic plan development: $2,997 (single scenario)
- Comprehensive plan suite: $5,997+ (multiple scenarios, tabletop included)
- Tabletop only: $1,497 (if you already have a plan)
One incident can cost far more than the plan: downtime, legal exposure, staff attrition, and leadership distraction.
This is mitigation, not overhead.
If it is active, I can start same day when available.
What I Need From You
To move fast, I need:
- What happened, and when
- Locations involved (sites, cities, travel routes if relevant)
- Key people and roles (who decides, who communicates)
- Any existing plans or policies (even if weak)
- Time sensitivity and risk tolerance
- Known concerns, threats, or red flags
If inputs are incomplete, I will tell you what is missing.
Boundaries
FAQ
Crises punish hesitation and sloppy decisions.
If you need fast intelligence and a clear plan, request crisis support.
Response: within 24 hours on weekdays (urgent cases: write "URGENT").